The Client

The only organization with the people, technology and multidomain MDM expertise to be called The Master Data Management Company.​

The Objective

Create a branded and visually appealing online customer community interface which can then be used as a template for the organization's other future communities — partner, employee, etc. 

The Solution

In online communities, customers can interact and get advice from other customers. Communities fill the gap between the customer's desire for human contact and the company's need to scale customer service. In order for this community to work, it had to be designed so customers can easily ask questions and interact with each other without difficulty.