Project Title: TelloTech How to Boost Productivity
Form of Delivery: Adobe Captivate
Type of Project: eLearning Development
Form of Delivery: Adobe Captivate
Type of Project: eLearning Development
The goal of the project was to create an interactive and attractive eLearning course for TelloTech employees to define actions to boost productivity levels in the call center environment. The training would serve as the eLearning tool for TelloTech operators to improve their switchboard skills.
The above image showcases each slide that was laid out in the eLearning training module.
Home page - This page serves as the Introduction/Home page for the eLearning training lesson. This page would be available to access any time during the course by clicking the 'Home' icon button on the top left hand corner.
Home page - This page serves as the Introduction/Home page for the eLearning training lesson. This page would be available to access any time during the course by clicking the 'Home' icon button on the top left hand corner.
Welcome page - This page serves as the Welcome page explaining the purpose of the course and the learning objectives.
1st Rule page - This page is designated for information on the 1st Rule to boost productivity.
2nd Rule page - This page is designated for information on the 2nd Rule to boost productivity.
4 Ways to Increase Productivity page - This page is designed to highlight information of four ways/strategies to promote and boost productivity in a call center environment.
Conclusion page - This page serves as the Conclusion page reflecting on each learning objective and providing additional key takeaways.
Click here to view the prototype in action.
The above is the final video presentation that was assemble to showcase to TelloTech on why my potential training program would be the best to select from other competing contenders. Also, the execution of the presentation was to demonstrate the material learned from previous lessons/activities within an Instructional Design Corporate Training and Motivational Development course and from prior assignments.
