For businesses, connecting with customers is now just a click away! Thanks to click to
If a visitor is interested in their services or products, all they need to do is tap on the click to call widget on the website or the app. It instantly connects them with an available agent or records their contact information for a callback. Either way, it becomes toll-free for a customer and helps business in not missing out an important lead.
It’s a great way of getting qualified leads, as every call coming through the click to call widget is not a junk lead. People are interested in knowing more.
Here are some of the real-life situations where you come across a click to call widget:
Google Listings
When you look for a company on Google through your mobile web browser, you get a Google listing. This listing gives you certain information about the company: nature of the business, address, founder name, working hours, reviews etc. It also has two icons: ‘Directions’ and ‘call now’. When you select directions, it opens Google map. While the ‘call now’ icon is a click to call widget. Tapping on it directly enters the phone number in your phone app, all you need to do is choose your preferred sim card and the call is connected! Easy right?
Customer Care
If you’re an avid online shopper, you’ll know the importance of a great customer care service. Be it Amazon or Myntra, these apps now come with a ‘Call Now’ option. It directly connects you with the executive on the basis of your issue. Not only does it save your time and money, but also it gets you the solution on a very prompt basis.
Food Delivery Apps
Let’s face it, the food is one of the most important things in our life. Right from the moment we place an order, we can’t wait for it to arrive. Imagine it being delayed and not finding the restaurant’s number to get a status. It can be so frustrating! Thanks to click to call solutions, apps like Zomato and Swiggy now have a direct widget to connect you with the restaurant or delivery agents. You’ll always know your order’s status.
Cabs and Taxis
As soon as you book a cab, you want to get in touch with the driver. We all know it would take the driver 5-10 mins to just reach the location - that too after giving him directions. To save your time at least at the point of calling, popular apps like Uber give you two options to connect with your driver - a free call and a call via virtual number. Both of these are click to call options. So you must buy virtual number to save your time because every minute is important.
Online Classifieds
Portals like JustDial or IndiaMart give you a click to call widget, in case you need to connect to a vendor. Hence, at a single listing you get all the information that you need and if you wish to connect, you’re just one tap away from it.
Since every visitor who gets in touch with the business through a click to call solution is a qualified lead, it directly impacts your conversion statistics. More the number of visitors, more the prospects of conversion. Like click to call, there are other cloud telephony services that can benefit your business and bring better ROIs. To know more, get in touch with Knowlarity, one of the leading cloud telephony service provider in India and UAE. Give a missed call at (+91) 801-000-2222
