Emirates SkyCargo’s sales teams are based in over 160 international offices, offering 255 cargo flights a day to 157 destinations across six continents. 

Emirates SkyCargo’s ’Year of the Streets’ initiative encouraged staff to get out of these offices and meet clients face to face.

But sales teams did not have access to up to date flight capacity information when offsite, leading to missed opportunities. It also worked against their brand integrity, which is centered around Emirates SkyCargo’s innovative, experienced and reliable service.

We proposed a portable electronic platform to provide real-time booking information to sales teams that could be accessed anytime from anywhere in the world.

We suggested an iPad application that could be easily loaded onto existing iOS devices and speak to the existing Emirates SkyCargo freighter schedules and booking system SkyChain. 

We developed the app from scratch. 

We looked at user traffic data to identify what sales teams needed the most, and prioritized our design to fit.  We designed the app sitemap, wireframe, UX/UI concepts and functionality. We delivered front end and back end development, including content creation and population, and API integration.

The app is now live, providing ready access to route and capacity information to sales teams worldwide, 24/7.

Initially, the plan was to use the app as an internal tool only.  We are now working to expand functionality to offer a full Sales Briefcase, including new product information, services, news, sales presentations and video case studies to support sales teams in real time.