Laura Fried's profile

Social Media Training

Social Learning by Doing
Orient your learners to social media right in the user interface!
Wondering how to excite your learners enough to embraceSocial Media? Need to translate acomplex new world of Tweets, Fans, Followers, Hashtags and Retweets to learners who only useemail? Here are some ideas! Create a mock upof a social media site as an instructional template in PPT.  Set up a blendedlearning strategy to gradually rev up your learners to share what they knowwith others. Help all your learners see the WIIFM, especially sales, customer support, or marketing learners, by creating Twitter user groups and take out those hash tags for certain events related to your company.
For an overview of a process used to create this training, see a screencast I did in February 2010 that has had over 1000 views: http://screenr.com/Wnd
Unique navigation for the user consists of thought bubbles tweeted by our friend the bird (lower left) to content pages in this training.
Teaching social "tweetiquette" through fun images and learning objectives in the status bar (see What's happening?).  Granted this was from the layout 2 years ago, but with the amount of users I follow these days, the etiquette sure holds up!
Social Media Training
Published:

Social Media Training

social media training for sales people

Published: