One obvious difference between overseas warehouse receipt and domestic e-commerce WMS is that there is basically no rejection of overseas warehouse receipt.

The customer went through all the HE Tuber trouble to declare the goods for export, transport them internationally, then clear customs for import, and then pick up the goods from the port terminal and deliver them to the warehouse. As a result, the warehouse refused to accept the goods because the goods were damaged or there was no warning.

Therefore, if you encounter problems such as damage or loss when receiving goods from overseas warehouses, you can basically only accept them first. As for claims or exchanges, they must be dealt with offline after communication.

One difficulty here is that different customers have different requirements for goods. If some customers encounter a loss, they must deal with it immediately, instead of charging the amount actually received by the warehouse; some customers think that the package cannot be sold if it is damaged, and some customers think that a little damage is okay and can be sold...

 information" and configures different operating methods and judgment logic for differe

 customers to provide differentiated services.

There are generally two ways to receive goods, one is to receive goods by PDA, and the other is to receive goods by paper receipt.

To receive goods with PDA, you hold the PDA and enter the data in real time according to the counting situation. The advantage is that the data is very timely and multiple people can work at the same time to speed up the efficiency of receiving goods.

Paper receipt is to print the ASN List, which is also called the receipt list. Then count the list, and then enter the data into WMS. This method is also called Web receipt.

It is recommended to use PDA to receive goods if possible, because there is a certain lag in Web delivery, there are many environments in between, and the paper slip is also easy to lose, etc., which may lead to data entry errors or cargo confusion. of.

PDA receipt

The difference in the quantity of goods received depends on the requirements of each customer and the degree of compromise of the warehouse. The best or fastest way is: focus on actual receipts in the warehouse, and the warehouse will receive whatever it takes .

3. Quality inspection

After receiving the goods, random inspection or full inspection is carried out according to the pre-warehousing requirements, considering that overseas warehouses generally do not reject goods and do secondary processing.

Generally, products that fail to pass the quality inspection will be marked as defective products and then put on the shelves separately in the defective product area; while qualified products are usually put on the shelf in the good product area and then offered for sale.

There are relatively few quality inspections in overseas warehouses. The reasons are mentioned above. On the one hand, it is the problem of labor costs, and on the other hand, it is the problem of communication.

Because the quality inspection standards are not easy to define, they generally require independent departments to be responsible. It is a bit too difficult to let overseas warehouses do this.

Therefore, many customers will choose to place such products in the defective product area, and then transport them back to Hong Kong or the Mainland in a fixed cycle, and then have them repaired and inspected by a dedicated team.

Of course, if there is just some simple damage to the outer packaging, the customer can prepare some replacement materials in advance and stock them in the warehouse. If necessary, contact the warehouse to help replace the packaging, and the system usually just performs an outbound operation (deducting the material inventory).

Generally speaking, the quality inspection modules of overseas warehouse WMS are relatively simple because the actual business needs are not that strong.