Health insurance companies use SMS and eFax to securely and efficiently communicate important information to their customers and healthcare providers. SMS allows doctors and patients to communicate quickly and easily, while eFax provides the secure and efficient transmission of confidential medical documents. They form a comprehensive communication strategy that meets the needs of both customers and insurance providers when used together. A trustable texting app that supports eFax can assist health insurers in streamlining communication and document sharing between insurers and healthcare providers. SMS & eFax Guru allows health insurance companies to use both SMS and eFax on the same platform. It is the most advanced business texting app developed by Cloud Maven, Inc., a Salesforce-certified ISV partner and the recipient of the 2021 Salesforce Partner Innovation Award. It supports Conversational SMS, Bulk SMS, Automated SMS, and eFax, among other communication features.
Two-way Conversational SMS enables health insurance companies to communicate with their customers promptly and efficiently. Health insurance providers can use Bulk SMS to send promotional messages to multiple customers about new products or services, discounts, and special offers. This contributes to increased brand awareness and sales. Automated SMS allows senders to customize the application and set it up to send pre-configured messages to customers based on business needs.
eFax is HIPAA-compliant, helping health insurance providers by offering a safe and effective way to send and receive crucial patient information like medical records, insurance claims, and authorization forms. Additionally, by encrypting and securely storing sensitive patient information inside the Salesforce environment, eFax can help lower the risk of lost or delayed documents and help protect sensitive patient information. SMS and eFax Guru also support Bulk eFax.
The app includes a Number Lookup service to assist health insurance providers in obtaining the carrier info and caller details. The app includes cutting-edge features such as MMS, SMS inbox, dark hour, delivery receipt, incoming alerts, SMS on the go, etc. to help health insurance providers meet their objectives and remain competitive. The solution enables up to 3000-character text messages, making it easier for health insurance companies to communicate with their customers. This SMS API is available on Salesforce AppExchange for a free 30-day trial. If you have any queries, email info@cloudmaveninc.com, and you can learn more about various solutions by following Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube.
