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A UX DESIGN PROCESS + CASE STUDY FOR THE CDPH

User Experience Design for 
the California Department
of Public Health
The Problem
The original problem was that CDPH’s applications and web presence are fractured, scattered through different servers, all created with different tech stacks, and developed by different vendors.
We did not work on that yet. For now, our task is to build the School Roster Management system loosely taken from CAIR2’s School Module (the old system).
1.1:Planning Interview Questions with A Question Board (Matrix)
1.2 User Personas
1.3 User Journey Maps
2.1 The Problem Statement
Customer Problem Statement
2.2 Product Vision Board
2.3: Value Proposition Mapping
3.1: Mind Mapping
3.2: Brainwriting session
3.3 Importance/feasibility Analysis (Eisenhower Matrix)
PRE-DEVELOPMENT
WIREFRAMES
THE PROTOTYPE
Wait, there's more! Check out the Project post for the CAIRHub website.  This was just the Prelude!
A UX DESIGN PROCESS + CASE STUDY FOR THE CDPH
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A UX DESIGN PROCESS + CASE STUDY FOR THE CDPH

As the Lead User Experience Designer for the company, I led the entire User Experience & Design Thinking Process for the CA Dept of Public Health Read More

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