Jeanet Tello's profile

4books app | UX Analysis & Proposals

4books:
Your Personal Skill Trainer

UX and UI analysis of the app main pages + improvement proposals
This is a personal project to increase my skill set after my Information Architecture & UX Master at IULM in Milan

Company
4books

Roles
UX Desktop Researcher, UX and UI Designer: Jeanet Tello
Copywriter: Gaia Girardi
Tools used: Figma, Illustrator, Miro
Period: Two weeks in November 2021 as part of a challenge organized by 4books
What I did: I was responsible for conducting desktop research, heuristic analysis, competitor analysis, functional tree, wireframes, and UI.

Preface
I downloaded and used 4books for a week, it's an app that offers a synthetical analysis of non-fiction books, both in form of text and audio.
I took notes of some improvements that could be done from my point of view but also made a Heuristics analysis to make a more "objective" review.
In order to know more about this kind of apps and services, I made a desktop research consisting on benchmark activity of other audiobooks and podcast apps and also collecting data from a research made by NielsenIQ (2021) about audiobooks users in Italy.
Since I didn't know the parameters or constraints that leaded the design of the App, I made 2 Proto-personas based on the info I could collect on line, including the reviews left by users on Google Play Store, App Store and Youtube. In this way, I had an archetype of customer to drive my choices.

Solution 
I came up that 4books app has a big potential to fit users learning needs if it could only be more flexible to adapt to their habits, time and specific goals. That's why, besides some UX fixing suggestions, I gave a retouch to the Reason to believe (RTB) that would drive the new features and improvement of 4books: 
The system allows 4books subscribers to access synthetic and quality editorial content, to achieve their personal and professional growth goals, wherever they are, at their own pace.

Having this RTB in mind, I developed part of the information architecture of 4books considering it as a big system that can have many touchpoints, not only the app. I took into consideration some main actors like finals user but also those called "Experts" who make a special selection of books based on the topic.

I made a User story that together with some middle-fidelity mockups show my solution. Finally, I also made a try of the Home page UI.
4books app | UX Analysis & Proposals
Published:

4books app | UX Analysis & Proposals

Published: